The Advantages of Arbitration Process in the Lemon Law
The arbitration process is a relatively simple way of resolving disputes in the lemon law. Both you and the manufacturer agree to allow a neutral third party (an arbitrator) to decide whether a reasonable number of repair attempts has been made and how to resolve the problem.
The arbitration process has some advantages compared to court trials.
⢠It is free and faster.
⢠Decisions are made within 40 days after the program receives your application.
⢠An arbitrator may request an inspection and written report on your vehicleâs condition by an independent expert at no cost to you.
⢠You have the option to present your case orally. The oral presentation is open to the public, so you can bring a family member or friend for support.
⢠You can accept or reject the decision. If you accept it, the manufacturer must also accept it.
⢠If you reject the decision, you can still pursue your rights in court. However, before you decide to sue, you should consider consulting with a lemon law attorney.
Possible decisions in the arbitration process are made on a case-by-case basis and may include:
⢠An additional repair attempt; or
⢠Vehicle replacement; or
⢠A refund of the purchase price; or
⢠Reimbursement for incidental expenses; or
⢠No award.
If you are dissatisfied with the arbitration decision you can reject it and either file a court action against the manufacturer or after an additional warranty repair attempt re-file your arbitration case.
The Advantages of Arbitration Process in the Lemon Law
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