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WebSite Innovation Captures the Runaway Shopper and Means Business

ToCallUs and Click2Call announced today that it has introduced new, user friendly technology that enables website visitors to be connected instantly to a business representative -- even when the business is closed. Click2Call's "live" operator-assist feature ensures that website visitors get their questions answered 24/7. E businesses can now optimize their website and never miss a call.

For the first time, new, proprietary "call capture" software enables "after hours" shoppers and business website visitors to talk instantly to a "live" operator from a business website -- even at 2 a.m. Trained consultants take personal messages, based upon questionnaires provided by the business (previously a business representative had to be available) to take the call.

Buyer's messages, purchase questions, and info. requests are answered and collected by the live consultants. Click2Call technology then sends the call details to the business representative(s) email, text, and PDAs for easy "follow-up." A web interface also enables online access of call details.

"Its the best web feature I have and I never miss a business call -- even at 1 a.m.," noted client Katrine Carley.

A sample CALL Center customer message can be heard at 1.888.524.3726.

"What's a call worth Today's online customers are demanding and want immediate answers to their questions," observed, William Tucker, ToCallUs President. "Our clients find that by answering just one key question, the shopper will continue the buying process. It's really like adding a voice to their website!"

One of the major challenges facing today's web sites is reducing web site abandonment. Assisting web visitors, while they are at the site, produces better sales, marketing and customer service results.

Jupiter Research, New York has estimated that use of this type of Push To Call applications can increase customer interactions by 20 percent.

Industry stats indicate that customers want to talk to a "real person" rather than wait and email to get their answers. 2Callus bridges the gap between online and offline channels while engaging the buyer proactively, plus takes a message.

A pop up box instructs callers to connect over their telephone (at NO charge) or by their PC speakers. Specially encoded Click2Call E Buttons are installed on the web site. Businesses simply provide destination phone numbers and who to contact.

See Click2Call video at the ToCallus website DEMO Tab.

Click2Call's introductory subscription offer is only $29.95 a month and includes 200 free minutes. Businesses may choose to add the invaluable CALL Center operator feature to handle "after hours" calls. All calls are free to the web visitors!

Contact: William Tucker * 239.285.7717 * E Mail: Ad2web(at)aol.com

visit: www.ToCallUs.com

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