Pinnacle Automates POS System for Jacksonville Suns

When the Jacksonville Suns decided to implement a Point of Sale (POS) System that would integrate their bar, concession stands, restaurant, and gift shop they turned to Pinnacle Hospitality Systems, the leader in providing hospitality based software solutions. The POSitouch POS system (http://pinnaclehs.com/POSitouch.shtmlprwebjaxsuns) was selected as the best solution for their operation.

After reviewing the Jacksonville Sun's business requirements, Pinnacle installed POSitouch, a robust software solution comprised of sales order processing, Inventory Management, Labor Management and Credit Card processing. New POS touch screen terminals along with printers and cash drawers completed the total solution for the Jacksonville Suns.

The Jacksonville Suns POSitouch system includes:

- A touch screen POS that has increased convenience and efficiency for Food & Beverage

- A back office system that has helped increase the Sun's knowledge of operational efficiencies as well as inefficiencies and where improvements can be made

- Automated labor reporting that has relieved stress and workload from the accounting department

- Inventory Tracking which has simplified the process of tracking needs for multiple hospitality venues within the ballpark

- Wireless Handheld systems for the skyboxes which allow attendants to take orders and automatically deliver them with the push of a button

- Wireless touch screen food cart systems that integrate with back office inventory and accounting

After configuring this all-encompassing Point of Sale software solution for the Jacksonville Sun's ballpark, Pinnacle staff then put their nineteen years of experience and excellent project management skills to work, ensuring that the system was installed in a timely manner and the customer was completely satisfied. "Working with Pinnacle has been tremendous. From the first meeting through the installation their product and service has been nothing but first class," states Chris Peters, Director of Food & Beverage for the Jacksonville Suns.

By partnering with Pinnacle, the Jacksonville Suns have been able to simplify their operations and decrease manual work needed from staff members, decreasing administrative costs. In addition, they have also been able to bring their customer service at all venues in their ballpark to the next level, increasing customer satisfaction.

Increased customer satisfaction + Decreased administrative costs = Another Satisfied Pinnacle Customer!

Pinnacle has been providing industry standard computer based business solutions since 1989. To date Pinnacle has automated over 1000 hospitality businesses. This includes small independent operations as well as chain operations. Our clients include full service restaurants, sports bars and pubs, 24-hour per day deli operations, cruise ships, hotels, arenas and stadiums, bowling centers, fast-food operations, and country clubs. Pinnacle understands the requirements of hospitality automation and has over nineteen years of industry experience to prove it.

The Jacksonville Suns have brought great baseball to the people of Northeast Florida in an exciting, family friendly environment since 1984. The Bragan family strives to make a night at the ballpark fun for the whole family. Promotions, entertainers, post-game concerts and fireworks shows, and a kids playground are all a part of Suns baseball. Along with the off the field entertainment, the Suns provide some of the best baseball you can find anywhere. Baseball greats such as Hammerin' Hank Aaron, Nolan Ryan, Tom Seaver, and Alex Rodriguez have all spent time in Jacksonville perfecting their skills. Who knows Some of today's Suns could be tomorrow's stars! So, bring the family down to the ballpark, grab a hotdog, and see for yourself what all the excitement is about.

Pinnacle Automates POS System for Jacksonville Suns

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Pinnacle Automates POS System for Jacksonville Suns

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