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Peaceful Solution to Battle of the Sexes Sales Calls

Chances are the people most of us encounter in our work lives are not really from Venus or Mars. All of them are actually from Earth, no matter how other-worldly they may sometimes seem to us.

Being natives of the same planet, however, doesn't necessarily mean they speak the same language -- especially in sales situations.

"There's no doubt that gender differences have a real impact on interpersonal communications," says Tim Turner, founder of the Dancing Elephants Achievement Group. "In the selling world, salespeople need to understand and adapt to these differences." Turner's plain-spoken how-to advice on reconciling male "report talk" and female "rapport talk" is one of 80 lessons designed to hone sales skills in the new sales book, Top Dog Sales Secrets (

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