Official Customer Service Week Logo Announced



May 20, 2005 -- We've got spirit, yes we do! We've got spirit how about you

The Customer Service Group has announced the official logo for Customer Service Week 2005. And it's a clear reflection of the positive attitude and commitment to service of today's customer service professionals.

The logo will be imprinted on a wide range of decorations, rewards and gifts which will be used in customer service departments, call centers and help desks as service professionals around the globe celebrate Customer Service Week.

The week was developed by the International Customer Service Association (ICSA) in 1988 to focus national attention on the importance of customer service and honor the people who serve and support customers everyday. This year's celebration will take place from October 3 - 7.

Additional information is available at the Customer Service Week website at http://www.CSWeek.com. The site provides the following online resources:
* Background on Customer Service Week
* Information on companies celebrating
* Sample agendas from successful celebrations
* Email bulletins providing step-by-step details on planning and organizing a celebration
* Ready-to-use puzzles, which can be incorporated into every celebration
* Interactive email postcards for thanking frontline reps, internal and external customers.

The site also features a full range of materials, imprinted with the Customer Service Week 2005 logo including decorations, gifts and rewards.

The leading associations in the fields of customer service and support, the International Customer Service Association (ICSA) and the Help Desk Institute (HDI) again join the Customer Service Group in sponsoring this annual event.

About the Customer Service Group
The Customer Service Group has been the Customer Service Week Celebration Source since 1991. Each year, the Group creates a new theme and logo for Customer Service Week and provides information, resources and inspiration to help companies celebrate.

The Customer Service Group also provides management and training materials, including books and newsletters, for service and support professionals at every level within the organization. More information is available at http://www.CustomerServiceGroup.com

About International Customer Service Association
International Customer Service Association (ICSA) is dedicated to promoting the development and awareness of the customer service profession through networking, education, certification and research. More information is available at http://www.icsa.com

About the Help Desk Institute
Help Desk Institute (HDI) is committed to leading and promoting the customer service and technical support industry by empowering its members through industry information, events, online forums, training and certification. More information is available at http://www.thinkhdi.com

Note to Editors: Please contact us to request a copy of the logo for your print and/or online publications.

Contact:
Adam Reis
(212) 228-0246 Ext. 105
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Official Customer Service Week Logo Announced