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Parature Names Gary McNeil Vice President of Marketing



Parature, the market leader in on-demand customer support software, today announced the appointment of Gary McNeil as Vice President of Marketing. Mr. McNeil will be responsible for all aspects of Parature marketing including branding, lead generation, marketing communications, public relations, analyst relations, customer marketing initiatives and events.



Gary'ss proven marketing expertise and success, particularly in developing solid marketing plans that have resulted in significant revenue growth, as well as his demonstrated ability to lead and motivate teams, makes him a great addition to our management team, said Duke Chung, CEO and President, Parature. Parature'ss innovative customer support software, combined with Gary'ss sound marketing and leadership experience will further distinguish us as the market leader.



Backed by 18 years of marketing experience, Mr. McNeil brings to Parature a wealth of insight in developing strong marketing strategies for revenue growth and brand recognition.



It is exciting to be joining Parature, the market leader in on-demand customer support software, said McNeil. Parature serves a vast market and has experienced dramatic growth while leading the industry in innovation and customer success for support teams worldwide. I look forward to being part of a world-class team that continues to deliver great products and services to our customers.



Prior to joining Parature, Mr. McNeil was the vice president of marketing for Vocus Inc., the global leader in public relations management software, where he contributed to the company'ss dramatic worldwide growth and a successful IPO. Preceding his position at Vocus, he was Vice President of Marketing for Authoria Inc., the world leader in human capital management software where he played an instrumental role in achieving a trajectory of consistent and rapid growth. Previously, he held several key positions with Kronos, Inc. most recently as Director of Marketing Programs. He is also a frequent guest speaker, having spoken at numerous online events and at industry tradeshows and conferences throughout the country.



For information on Parature'ss Customer Support and Help Desk Solutions, please visit http://www.parature.com/landing/customersupport.aspx



About Parature

Parature provides on-demand customer support and help desk software, enabling companies to improve their internal and external support while reducing costs. Through its suite of modules, Parature allows companies to provide critical service information on a 24x7 basis via the Internet, resulting in reduction of inbound support load and significantly decreased support costs. With a consistent growth rate of over 100% year over year, Parature serves industry leaders such as Office Depot, ATI Technologies Inc. and Florida State University. For more information on Parature, or to sign up for the FREE 30 Day Trial, please visit www.parature.com.






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