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Jenzabars Retention Management Solution Offered to IncreaseInstitutional...

Jenzabar's174;, Inc., a leading provider of software, services and strategies for higher education, announced today the release of Jenzabar'ss Retention Management Solution (Jenzabar RMS), a combination of powerful software and professional services that allows institutions of higher education to target at-risk students and increase retention rates. Developed in partnership with Carroll University (http://www.carrollu.edu/), Jenzabar'ss Retention Management Solution has enabled Carroll University to determine factors that help predict student attrition, successfully identify at-risk students, and develop effective intervention strategies by leveraging data from its student information system.

According to an annual survey conducted by ACT, Inc.(1), which included more than 2,500 two-year and baccalaureate colleges and universities across the country, the percentage of U.S. college freshmen who return to the same college for their second year of school is declining. The survey also showed that in spite of the attention paid to college student retention, only 47.2 percent of campuses have established an improvement goal for retention of students from the first to second year, and only 33.1 percent of campuses have established a goal for improved degree completion. Carroll University'ss goal in using Jenzabar RMS was to incorporate a process to better profile at-risk students and implement a strategic retention structure to improve the success of students.

Jenzabar'ss Retention Management technology helps Carroll identify students who are most at-risk of leaving, allowing our staff to proactively intervene before it'ss too late, said Jim Wiseman, Vice President of Enrollment at Carroll University. The system benefits the University greatly since the ultimate goal is to get students to graduation. At the end of the school year the freshman-to-sophomore retention we'sre seeing has exceeded all of our expectations.

Jenzabar'ss Retention Management Solution utilizes a mathematical model derived from historical retention data and applies it to current freshman data to predict the persistence of an individual student. A dashboard enables Carroll'ss Director of Student Success to identify the factors that are triggering an at-risk status and use this information to develop a personalized retention plan for each student. This system allows the University to track changes in student attrition, gather reports from a Web-based alert system available campus-wide, and customize strategies for each student at risk.

Retention rates are instrumental in the evaluation of an institution'ss success, said Robert A. Maginn, Jenzabar Chairman and CEO. Jenzabar RMS provides colleges and universities with the knowledge needed to identify students who are struggling and initiate timely intervention strategies to help students remain on campus. The result is greater student satisfaction and success, and an increase in the institution'ss overall retention rates.

About Jenzabar, Inc.

Jenzabar, Inc. is a leading provider of enterprise software and services developed exclusively for higher education. With more than 35 years of combined experience offering technology solutions to colleges and universities, Jenzabar is the trusted partner of choice to more than 700 campuses worldwide, including private liberal arts, state, and community colleges and business, medical, law and other graduate schools. Jenzabar is headquartered in Boston, Massachusetts, with regional offices located across the United States. For more information, please visit www.jenzabar.net.

Contact:

Carina Ganias

Public Relations Specialist

Jenzabar, Inc.

617-492-9099 ext. 365

Carina.Ganias(at)jenzabar.net

(1) Source: ACT, Inc. What Works in Student Retention, http://www.act.org/news/releases/2009/1-22-09.html. ACT is an independent, not-for-profit organization that provides more than a hundred assessment, research, information, and program management services in the broad areas of education and workforce development.

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