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Parature Rings in New Year with Record Number of Customers

Parature, the global leader in on-demand customer service software (www.parature.com), announced today a company milestone of 600+ customers. Parature ended 2007 with its 600th customer and stayed on pace in January to quickly add to that number. Parature is at work in a vast variety of organizations including national associations, leading educational institutions, technology companies, and diverse industries from gaming/interactive media & entertainment, to retail, healthcare and government; supporting more than 8 million end users worldwide.

"Parature is the fastest growing customer service and support software (www.parature.com) company in the United States," stated Duke Chung, Parature CEO and President. "Parature has attained tremendous growth and we attribute that growth to the vast market we serve, the world-class products we deliver and the visionary customers we support. Parature will further its growth in 2008 and will continue to be the smartest, most efficient way for organizations to support their customers."

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

Parature, Inc.

Parature, the leader in on-demand customer support software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 8 million end users worldwide. For more information, visit www.parature.com.

Media Contact:

Dayna Tenorio

571.730.6241

dtenorio @ parature.com

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