According to customer satisfaction scores published on line by Yahoo! Shopping, nationally advertised flower suppliers are getting failing grades from most of their customers. Why High prices, excessive handling charges, less-than-stellar customer service and poor quality appear to be the root causes. In short, customers seem to feel that they aren't getting
their money's worth.
But there are a few florists that are racking up near-perfect scores on Yahoo! The Flower Hut in Charlotte, NC, is one of those mini-superstars. They consistently rack up four and five
star performance against these national powerhouses. Bill Miller, owner of The Flower Hut in Charlotte, NC, has released a new "White Paper" that explains what the problem is, why it is
there, and what the average consumer can do to get full floral value from every floral purchase.
Drawing on 19 years of experience in the floral business, Bill shares a number of "insider secrets" that can turn even a floral novice into a floral "Power Buyer." Below are some
examples.
- Why a $60 Floral Purchase may get you just $36.50 in flowers, and how to avoid this costly error.
- Why different orders from the same florist may differ dramatically in freshness, and what simple question you can ask to avoid this situation.
- Why what you ordered and what the recipient received may be very different, and how you can reduce this possibility in the future.
- How to find a reliable local florist anywhere in the country so you never have to be at the mercy of those big name flower sellers again.
The full report is available online at: http://www.flowerhut.com/yobeflva.html
For more information contact:
Bill Miller
The Flower Hut
5208 E. Independence Blvd.
Charlotte, NC 28212
704-535-1041