SNC Destinations Launches WebBased Training for Hospitality and Tourism Industry
To complement its program of cross-cultural workshops in North America and the Caribbean, SNC Destinations, Inc., a tourism marketing and training company, today announced the launch of its web-based training for the hospitality and tourism industry.
Developed specifically for online delivery, the interactive 75-minute sessions focus on interaction with people of other cultures; understanding cultural differences, recognizing social nuances through these interactions, and meeting the cultural needs of foreign guests.
"We are excited to provide such interactive training in this web-based format, as so much of what we instruct concerns interaction and body language," states Simone Champagnie, Director of Business Development, of the Company's decision to implement the latest online training technology. "Our initial concern was that the online environment might be too static, not providing us with the vividness found in face-to-face contact. We also knew that we have a strong onsite program, and that there had to be a way to deliver a condensed online version, highlighting the key points of intercultural communication for those in the hospitality and tourism industry."
The training delivery method allows participants access to live audio and screen interactions, simulating online collaboration and discussion. Each session is instructor-led, incorporating electronic hand raising, breakout groups, and Q&As.
With interest from as far as Australia, SNC Destinations sees this as an opportunity to expand its training beyond North America and the Caribbean.
"Intercultural communication is the essence of our industry," Champagnie says. "Providing guests the highest levels of service has as much to do with their comfort and security as does having the right attitude and approach to cross-cultural interactions."
About SNC Destinations
SNC Destinations is a marketing and training company that provides superior options in destination management services, and seeks to enhance the experience between international guests and local hosts. For more information on SNC Destinations, Inc., visit the website at www.sncdestinations.com or call 954-748-6895.
SNC Destinations Launches WebBased Training for Hospitality and Tourism Industry