Job Satisfaction n Illusion or a Real Possibility

April 27 2005 A recent Chandler Hill Partners poll asking job seekers to comment on the level of satisfaction with their current job indicated that only 27 percent of respondents considered their jobs to be satisfying
A 27 percent satisfaction rate is an alarmingly low number considering that job satisfaction impacts productivity levels quality of interaction in the corporate culture and society in general as workers return to their private lives with the stress and frustrations accumulated during the workday
The financial impact brought about by a less than empowered workforce may be so large and so obscure it defies calculation Additionally it may account in part for some of the major issues currently effecting our economic growth such as outsourcing or the hiring of undocumented workers
Based on these findings and the trickledown nature of its impact job satisfaction may very well be one of the most serious issues facing our nation today
What does it take to be satisfied in one's job
Money yes certainly as a society we are still validated somewhat by the salaries we command individually but another poll taken by Chandler Hill Partners indicates that money isn't the only ingredient in job satisfaction
Recognition and reward are the goals when human resource departments sit down to design Employee Motivation Programs but our clients tell us other things play even larger roles issues such as personal challenge personal reputation the company's image in the community and its impact to humanitarian and environmental concerns
It's a pretty well known fact that Americans work hard more often than not putting in longer hours than our counterparts in other countries While we have designed and marketed products and business systems that have revolutionized the world's economy and have achieved an unparalleled standard of living we take fewer days off and our vacations usually do not equal the standard expected vacation holiday of European workers
So what's the problem Why are 73 percent of us dissatisfied with what we are doing professionally
There is no clear answer but when asked our clients generally point to a lack of fulfillment of having a role in anything considered really important or having no possibility of making a difference to the world around them
The question in my mind then is whose responsibility is it to provide a satisfying work experience
Certainly organizations have a moral and legal obligation to create working conditions that foster satisfaction by eliminating negative factors such as unfair pay discrimination hostility harassment and safety and security risks
Those legal issues in and of themselves however will not grant the kind of satisfaction most people seek For some it will forever remain an elusive pursuit while others will find satisfaction regardless of the conditions pay or behavior of the employer Obviously personal attitude and individual perception play a role
For those of us who find job satisfaction to be increasingly elusive perhaps a breakdown or prescription of individual measurable elements will help in this pursuit
Self Knowledge - Understanding one's personal combination of acquired skills and innate talents is critical Satisfaction will only happen when an ability to excel is present and when one can feel proud of the day's accomplishments Identifying these skills and talents then is the first step in determining whether or not a particular job has any chance at all of providing satisfaction to an individual
Environment - Clearly if a person is to be satisfied he or she must be in an environment that provides a foundation on which they can utilize those skills and talents in ways that give outlet to creative expression or quiet participation - whatever the level of the individual the environment must be conducive
Growth and Challenge - None of us want to be in the same position when we finish our careers as when we started Even those who are not high achievers or less aggressive in their pursuit of promotion and career advancement still want to know that there is space for them to move forward
Recognition and Reward - Just like none of us want to be stuck in the same nogrowth noadvancement position for all of our lives - as workers most want to be recognized and rewarded for their positive contributions
This prescription works equally well for the employer or human resource department who want to make sure that each employee is properly matched to the demands of the specific job has an environment resplendent with the appropriate tools license and space to function optimally is provided growth opportunity and opportunity to learn and be challenged and finally who cares enough about the individual employee to recognize and reward appropriately
With this litmus test 1 self knowledge 2 environment 3 growth and challenge 4 recognition and reward any individual can begin an analytical evaluation of their current situation and look critically at the world of work around them to determine where and what might bring them greater job satisfaction and thus enhance the quality of their lives at work and at home
Employers can apply the same critical evaluation when developing role definitions and structuring their organizational charts Their motive is of course the bottom line Less waste and absenteeism and greater productivity are the rewards of a satisfied empowered workforce
As America moves away from the engorged labor pool created by the Boomer Generation emphasis on job satisfaction may very well become the recruiting mantra if not the mandate for the next generations of workers
About the author
Sarah Hightower is CEO of Chandler Hill Partners the Nation's leading career search specialists For nearly 15 years Sarah Hightower has been successful in helping mid to highlevel executives and professionals outperform the competition
Her clients have included executives managers and support personnel as well as employees from both public and private sectors across an array of industries
Her groundbreaking work in the career development field has resulted in targeted solutionoriented services that deliver the most effective and fastest search cycle times
Sarah is also the architect and driving force behind Chandler Hill Partners' community service program Find Your Future a two part strategy helping motivate high school students to stay invested in their education while helping drop outs to find career opportunities
Other articles by Sarah Hightower include
Returning to Change - Soldiers Back on the Job wwwreturningtochangecom
Complaints in the Workplace - The Fine Art of Complaining wwwworkplacecomplaints com
NonCompetes - To Sign or Not to Sign wwwsigningnoncompetescom
NonCompetes - Should We Or Shouldn't We An employer's perspective wwwusingnoncompetescom
Embellished Resumes A Real Problem wwwembellishedresumescom
Body Language Can Make or Break Interviews wwwinterviewbodylanguagecom

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