The RAM Group Receives Top Customer Satisfaction Award from Cisco Systems for Third Consecutive Year



May 13, 2005 -- The RAM Group, the leading North American provider of strategic core business technology solutions, recently received the Award for Top Customer Satisfaction from Cisco Systems Canada (NASDAQ: CSCO).

The award recognizes companies with the highest customer satisfaction ratings every year. The winners were announced during the recent Cisco Partner Summit 2005, held in Vancouver, British Columbia from April 4-6, 2005. This year marks the third consecutive Top Customer Satisfaction win for The RAM Group.

"We are proud to present The RAM Group with the Top Customer Satisfaction Award for the third year in a row," said Steve Simmons, vice-president, Canadian Channel and Commercial Operations at Cisco Systems Canada. "The RAM Group continues to build on their reputation as an organization which delivers excellent levels of customer satisfaction when deploying our most complex technologies. We congratulate them and look forward to continued success together."

"At The RAM Group, customer satisfaction is our passion," stated Ken Killin, President & CEO, The RAM Group. "We are quite proud to accept this Customer's Choice Award for the third consecutive year and would like to thank both Cisco and, most importantly, our customers who continue to recognize RAM as their Trusted Technology Advisor and the value that our team of professionals brings to advanced technology solutions."

Cisco Systems Canada recognized the top national and regional channel partners in the following categories: Top Customer Satisfaction, Advanced Technology Solutions Success, Commercial Success of the Year and Partner Innovation. All awards are reviewed, evaluated and selected by the Canadian executive team.

Many RAM Group customers have offered congratulations, including Dwight Lemky, Manager, IT Services for Mount Royal College, who stated: "It is absolutely outstanding that The RAM Technology Group has garnered its third customer service award in each of the last three years. In our fast paced information age, people who don't have access to technology can be at a disadvantage. The RAM Group has provided us with a comprehensive range of technology support over the last 10 years. Congratulations again, we are looking forward to our continuing partnership in the coming year."

For more features, news, videos, and photos relating to the Cisco 2005 Partner Summit visit http://newsroom.cisco.com/partnersummit/

About The RAM Group
For more than 20 years, The RAM Group has been a leading North American integrator of technology-based business solutions. The RAM Group's award winning technology advisors support clients by consulting, designing, implementing and servicing IT systems, including Enterprise Resource Planning solutions, Business Application software, Networking, IP Telephony, Security, Storage, and Wireless Computing. Committed to superior customer satisfaction, RAM fully utilizes powerful industry partnerships to build world class IT Solutions with products sourced from global leaders like Cisco Systems, HP, SAP, IBM and American Express. For more information about The RAM Group, please visit www.theRAMgroup.com.





The RAM Group Receives Top Customer Satisfaction Award from Cisco Systems for Third Consecutive Year