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SAI Unveils Major Upgrade to Its IndustryLeading Sierra Gold Virtual...

Company managers everywhere can now access telemanagement data in virtually limitless variations to analyze costs, resource allocation, telabuse, and more. SAI, a leading telemanagement software and solutions provider, announced today its upgrade and new release of telemanagement reports.



's8220;The new release provides additional timesaving features along with enhanced usability,'s8221; said David L. Schmidt, president of SAI. 's8220;This greater flexibility makes decision-makers more effective at managing their telecom investment and increasing phone-related productivity.'s8221;



One of the most important features of the Dynamic Reports is the addition of 's8220;AutoFilter,'s8221; where users can filter out unwanted data from reports with a single click of a mouse. For example, managers can now filter out all free calls from a report to examine the more valuable long-distance data or filter the same call accounting data to provide two unique reports, one for the accounting department showing calling costs and one for the telecom group highlighting calling patterns.



SAI also added the ability to extract a wider range of information and format reports more precisely than ever before such as creating new columns to group data into logical units like geographical regions. For example, a sales manager can now create a column named 's8220;Region,'s8221; which categorizes calls based on the state the call was made to or received from. Examples might be 's8220;Northern,'s8221; 's8220;Southern,'s8221; 's8220;Eastern's8221; and 's8220;Western,'s8221; allowing sales managers to identify sales representative calling activity outside of their assigned territory.



's8220;Ultimately, the value to the customer of these new features is to allow users to generate the exact information they need in order to produce better business results, which is precisely the goal of Dynamic Reports,'s8221; Schmidt said.

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