ECM ISA Essence aims to save up to 75 percent of the time it currently takes to complete manual cash deposits and reconciliation by Credit Union staff. Suresh Raina, the new Managing Director for De La Rue's Cash Processing Solutions (CPS), in the USA presented the key features and benefits of ECM ISA Essence solution at the ProfitStar client conference in April 2008.
"Cash handling for Credit Unions is a very time consuming process, from the delivery of cash to the cash centre, counting it out to each teller, then checking manually using spreadsheets and manual databases. The margin for error is huge and the discrepancies have to be reconciled by the end of the day, which can add hours to the workload of the staff," comments Raina. "With De La Rue's ECM ISA Essence, we are able to improve the efficiency, performance and security of Credit Unions, freeing up staff time so that they can interact more with customers.
The ProfitStar Show was the ideal platform for the initial unveiling of ECM ISA Essence as it compliments ProfitStar's Imaging technology systems. The new software eliminates the manual handwriting process of the cash ticket thus saving valuable operators time in the counting process. The stamped printing of the deposit ticket eliminates operator errors or oversight and maximizes the read rate for imaging technology by 98 percent or more.
ISA Essence also features a reporting and management tool, which offers numerous statistical reports including teller productivity, load quality and other statistical based information.
Key business benefits of the ECM-ISA Essence Solution:
· Improves accuracy of all the counting, deposit tickets printing and reporting.
· Improves productivity and service levels commitments to the small banks and Credit Union operation and customers.
· Provides real time information to operations, management and key stakeholders to make informed business decisions.
· Mitigates risk and improves the bottom line.
· Free up FTE to undertake alternative roles to improve clients' service and experience.
About De La Rue (www.delarue.com)
De La Rue Plc
Headquarters Basingstoke, UK
Employees 6,000
Shares Listed on the London Stock Exchange, ticker E :DLAR
De La Rue is the world's largest commercial security printer and papermaker, involved in the production of over 150 national currencies and a wide range of security documents such as passports, authentication labels and fiscal stamps. The Company is a leading provider of cash handling equipment and software solutions to banks and retailers worldwide, helping them to reduce the cost of handling cash. De La Rue also pioneers new technologies in government identity solutions for national identification, driver's licence and passport issuing schemes. De La Rue employs over 6,000 people across 31 countries and is a member of the FTSE 250. Its ordinary shares are listed with the UK Listing Authority and trade on the market for listed securities on the London Stock Exchange under the symbol DLAR.
For further information visit De La Rue's website at www.delarue.com
Editorial Contacts
Graham Thatcher / Spencer Butt
MCC International
T: +44 (0) 1962 888 100
F: +44 (0) 1962 888 125
E: delaruepr @ mccint.com
De La Rue Announces Launch of ISA Essence a Cash Processing Solution to Save American Credit Unions up to 75 Percent in Their