Casino Guests Just Want to Be Happy While At the Property
The following tip is provided by Robinson & Associates, Inc., a customer service consulting firm to the gaming industry.
Tip: 's8220;Happy is such a simple word. We all want to be happy and casino guests are no different. Sometimes casino employees have to go above and beyond to make them happy, to turn them into guest advocates at some point. But that's8217;s not necessarily difficult. Sometimes above and beyond is simply remembering a guest likes two olives in their drink or that they prefer a specific game.'s8221;
Robinson & Associates, Inc., is a global customer service consulting firm for the gaming industry. It helps casinos determine their Advocate Index, a number that indicates the extent to which properties have guests who are willing to be advocates. The company then implements its Advocate Development System in combination with the proven methodology of Advocate Index and best business practices to help casinos create more guest advocates and chart a course for growth and profitability.
Robinson & Associates may be reached by phone at 480-991-6420, by e-mail or via its Web sites at www.advocatedevelopmentsystem.com and www.casinocustomerservice.com. Robinson & Associates is a member of the Casino Management Association and an associate member of the National Indian Gaming Association.
Contact
Martin R. Baird
Robinson & Associates, Inc.
http://www.advocatedevelopmentsystem.com
http://www.casinocustomerservice.com
480-991-6420
Casino Guests Just Want to Be Happy While At the Property
2940 readers online...
- Syndication Directory
- Gaming_And_Casinos
- Browse page 111865
- APAT World Amateur Poker
- RakeTracker.com Promotio
- Dublin Named Europes 1 D
- Fortune Affiliates First
- Beer Themed Slot Pulls t
- SHARRRRRRRON and the Osb
- MANSIONCASINO.com Announ
- PokerStars World Champio
- iPoker PokerNews Cup Aus
- Online Gambling Portal I
- Poker Pro Andy Bloch App
- Stars in Poker World Shi
- Giant Bingo Balls Run Am
- Titan Poker Guarantees a
- The Beach Life Progressi
- ACFWebmaster Increases A
- PokerRooms Race Trophy E
- bet365 Signs Danish WSOP
- USA Online Gambling Feat
- 888.com Unveils Celebrit
- Casino Employees Must Un
- LuckyJets Announces the
- New Guide To Find The Be
- Income Access Launches T
- New Website Dedicated to
- Team Expert Insight Has
- Escape to Paradise and L
- PokerRoomReview.com Rati
- Casino Executive Web Sit
- Titan Poker Bonus Code t
- Coral.co.uk to Sponsor M
- Cbrotts Wins $5323 Progr
- Mentor Gaming Specialist
- WhiteRanking.com Launche
- Old School Vegas Casino
- BetUS.com and Bluff Maga
- Hollywood Sportsbook Fea
- Lasseters Online Casino
- Anticipated Pac 10 Confe
- Down But Not Out in the
- New Microgaming Online C
- Hollywood Sportsbook Fea
- $8 Billion Lawsuit from
- Mac Poker Site Issues Da
- PocketFives Launches Liv
- Another Exclusive Promot
- Guests Guest Advocates A
- Poker Championship to Be
- First Queen of Online Bi
- GameAccount Launches Tel