Assembling the catalog and formatting the site just right has been a labor of love for John, who is focused on making shopping with him a positive experience for his customers . "I hope the site reflects a professional look, my willingness and ability to offer the best customer service I can, and to have satisfied customers that will return," he says, focusing on his customers ' experiences at his store.
John has also begun a blog at www.TreasureHillCottageBlog.com, allowing his customers to communicate with him more closely and giving them an inside look at his store. "I plan on having a balance of promoting my site and at the same time offering information and tips on decorating and how-to articles," he explains. "Also, I'm considering putting links to other web sites that offer home design articles and things like that."
In the coming year, John plans on offering gift certificates, as well as expanding to a wider selection of high-quality products.
One Year in Business for Treasure Hill Cottage