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eUser Releases New Reports on Services in eHealth eLearning and eGovernment

We would like to herewith announce the release of several new publications (September 2005) from the eUser project which are all made available on the eUser Online Knowledge Base under www.euser-eu.org. These include the publications:



User-orientation in Online Public Services in eHealth, eLearning and eGovernment

-    
Results from a Population Survey in 10 EU Member States

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User-Orientation Profiles of Online Services in and

-    
Good practices from the 25 EU Member States



including:

- Statistics on User needs, preferences and requirements concerning European online public services from the eUser population survey 2005 in 10 selected EU member states including: Denmark, France, Germany, Ireland, Italy and the United Kingdom as old and Czech Republic, Hungary, Poland and Slovenia from the new member states. It consisted of 10,000 successful interviews in these countries.

- User-orientation Profiles of online public services for each of the 25 EU member states

- Good practices: 21 cases in eGovernment, eHealth and eLearning

eUser Country Briefs for each of the EU25 countries on eGovernment, eHealth and eLearning



including information on public sector readiness for user-oriented online service provision based on own desk research, interviews with experts and stakeholders, and secondary data sources such as Eurostat and other Commission Services. Altogether 25 eUser Country Briefs are available in a common format, one for each member of the enlarged European Union.



Country background for eServices (eGovernment, eHealth and eLearning) for all 25 EU member states as a searchable online knowledge base.



We would also like to inform you about the eUser Workshop on Towards Inclusive Online Provision of Public Services in European Cities and Regions. The eUser project is organising this workshop as part of the EUROCITIES Knowledge Society Forum (EKSF) - Telecities 2005 Autumn Event on Interoperability and greater cost-effectiveness of the provision of public services. The workshop will take place on 14 October 2005 in Prague. The latest results from the representative eUser population survey 2005 in European countries for the domains eGovernment, eHealth and eLearning will be presented along with a series of European good-practices from these domains.

Event details can also be found on the eUser website



The eUser project

eUser is a major research and support project which has set out to provide solid evidence as to users real needs regarding eGovernment, eHealth and eLearning offers, as well as providing data about their attitudes and the uptake levels of current public online services. The project supports the European Commission s IST (Information Society Technology) programme to achieve its key objectives of putting the user and his/her needs at the centre of IST developments. It provides empirical information on key public eServices domains -eGovernment, eHealth, eLearning -- identified as priorities by the European Council, and assesses the demand/supply match in these fields.



Should you have questions, please get in touch. You can reach us under eMail: e-mail protected from spam bots or e-mail protected from spam bots; Tel +49-228-98530-0, Fax +49-228-98530-12.

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