ThingMatch Connects Users Who Own the Same Thing

PartnerServe Company Inc. announces the launch of

thingmatch.com (http://www.thingmatch.com) to connect people who own the same thing or use the same service. ThingMatch delivers discussion groups for every product or service users specify, and includes social networking features, including private messaging between users. Users can discuss topics started by others, or start topics of their own. The site is available immediately.

In an era when new medications may have unexpected side effects, children's toys may have dangerous features, and products in many categories may exhibit troublesome problems, ThingMatch offers a new way for users to connect and collaborate around products and their use. If a problem for one user is also seen by others, the common good is served by bringing the issue to wider attention. There are often simple solutions to troublesome product problems, and ThingMatch provides the consumer forum in which important information can be shared.

Just as Ralph Nader publicized problems in the Corvair and other products, and later problems in Firestone tires affected a large number of American vehicles, more recent products remain subject to problems on a small or large scale. ThingMatch helps users uncover and resolve problems in an open information environment. Now users need not wait for problems to surface at review sites

since they can proactively collaborate from the earliest days of use at ThingMatch.

ThingMatch enables everyday users easily to connect with other users of the same products and services so they can efficiently share information to work around smaller problems and manage large ones that might even impact the health of themselves or family members. We set out to offer a service for the common good.

Larry Smith, President and Founder of PartnerServe Company Inc. observed, "ThingMatch enables everyday users easily to connect with other users of the same products and services so they can efficiently share information to work around smaller problems and manage large ones that might even impact the health of themselves or family members. We set out to offer a service for the common good."

Currently, ThingMatch supports nearly 400 categories of services and products. It is a self-organizing offering so that new categories, companies, and models are supported based on user demand. ThingMatch is free to users.

Site:

thingmatch.com (http://www.thingmatch.com)

Screenshot available online:

screenshot (http://www.thingmatch.com/prscreenshots/thingMatchHome.jpg)

About ThingMatch:

ThingMatch addresses situations all consumers will recognize:

* Your new car makes noise while turning and you wonder if it's a problem

* You get a side effect from a new medication and want to know if others do

* You bought your child a new toy and wonder if the paint might contain lead

* You just bought a new HD television and want to know about the best setup

It offers the following benefits:

* Find Those Who've Already Solved a Problem

* Share Product Tips - Why Reinvent the Wheel

* Find Out About Add-Ons

* Learn From Experienced Users

* Checks and Balances on Quality

* Uncover a Product Problem

Unlike product review sites, ThingMatch is discussion oriented and encourages free and open multi-way communication by users. Users may create discussions, post responses to others' discussions, or request private messaging with other users.

ThingMatch leverages the natural language technology of PartnerServe and is able to provide a better user experience because of software awareness of language and language structures. It will use IssueFinder, a proprietary technology that discovers issues automatically from discussion text.

About PartnerServe

PartnerServe Company Inc., based in Boxborough, MA, pioneered the consumer review space in ConsumerDemocracy.com (http://www.ConsumerDemocracy.com), which has offered user opinion to users of commercial products since 1996. PartnerServe's core competence includes web development and natural language technology, which it brings to bear on usability and data quality standards in both ConsumerDemocracy and ThingMatch.

Contact:

PartnerServe Company Inc.

978-393 4429

ThingMatch Connects Users Who Own the Same Thing

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ThingMatch Connects Users Who Own the Same Thing

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