Oops Steam Cleaning announces new carpet cleaning service for Houston homeowners.
Jason Troy, the owner of Oops Steam Cleaning, a Houston carpet cleaning (http://www.oopssteam.com) company, has more than 12 years experience in the
industry. He was born and raised in Houston, Texas and has been in the Houston carpet cleaning industry for more than 12 years and has learned what he believes are the inside secrets
about residential carpet cleaning services. He has taken this information and used it to build his company from the ground up in order to help provide the absolute best experience
possible for his clients.
Having worked with 5 of the most well known carpet cleaning companies in Houston, I was able to see the different types of carpet cleaning methods and how these companies treated their
customers.
Jason continues: The carpet cleaning industry is super competitive. The amount of direct mail pieces that are sent from carpet cleaning companies every day to households in America is
testament to that. So how does a consumer make sense of all of these offers How does the consumer pick a company which is reputable, isn'st going to be a rip off and most importantly, is
actually going to do what they are supposed to: Clean carpets
There are 3 main types of carpet cleaning offered by residential carpet cleaning companies today:
- dry cleaning
- hot water extraction
- steam cleaning
Dry Cleaning
Dry cleaning has a bad rap all over the internet for carpet cleaning. The process involves spraying down the dry cleaning solution and then taking a floor buffer with their preference of
pad on the bottom and buff the carpet. The rotary motion of this method will fray the tips of woven or braided carpet fibers. It will also remove some of the dirt or spots on a carpet but
what the pad won'st pick up will only smear the dirt over a greater area creating what we call leveling. The only way Jason has seen these types of companies stay in business is by
offering a 1 year warranty on carpet cleaning touch ups.
Hot Water Extraction
Hot water extraction is a more effective way of cleaning carpet but it has its downfalls. The first problem is the misrepresentation of the word steam by these companies. Steam is created
when the temperature exceeds 212 degrees and anything below this is only hot water. These companies will advertise steam cleaning or even have it implemented into their company name.
Unfortunately the only way to truly know is to flat out ask: how hot does your water get The second problem is not only do they use sub par temperatures they also run a soap known to
professionals as alkaline but its the same thing through the hot water. If a carpet is cleaned with soap water then there is soap being left behind which causes spots to reappear and
cause the entire carpet to get dirty faster due to the dirt attracting power of soap. This also causes their customers to call much more frequently. So the more they clean a carpet then
the more soap that is being accumulated into the fibers. Also the design of the carpet cleaning machines using this method loses precious vacuum due to the foaming in the tanks. Less
vacuum means more soap and dirt being left behind.
Steam Carpet Cleaning (http://www.oopssteam.com)
Oops Steam Cleaning offers Steam cleaning to their clients. Instead of using dry cleaning solution or soap to help break down the oils and stubborn stains, Oops Steam Cleaning uses orange
extract. The cleaning agent in this is landolin and the citrus acid in it also neutralizes the natural alkalinity of water. Oops runs the water through a water softener to remove hard
water minerals so that the water they use to clean with is most of the time cleaner than the tap water. Oops then sprays all the carpet about to be cleaned with the orange peel extract
then steams it and everything else back out with 250 degrees of steam. They use 250 degrees due to the decrease in temperature drop from their machine to a carpet (when steam travels
though the hoses it cools down). It usually fluctuates 20-30 degrees by the time the steam reaches a carpet (depending on weather). This leaves nothing behind but the cleanest carpet
possible. This procedure is safe for elderly, babies, puppies/kittens and people with allergies. Also note that since there is no foaming of the machine due to soap, it allows them to
hold a constant maximum vacuum lift.
Another big problem that consumers frequently have with the industry is how companies charge for their services. Due to the competitive nature of the market, there are lots of misleading
offers to tempt you adds Jason
Most companies will quote the cheapest price possible so that they get scheduled, only to surprise the customers, once they arrive at their home, with nickel and dime tactics. For
instance some companies will charge for deep cleaning, because the company decides that a carpet is dirtier than normal. Or they'sll tell the customer that each and every spot needs some
sort of special spot remover. All of these extras can add considerably to the final bill.
The only additional costs that could arise should be bio hazardous material removal, excessive soap removal, water extraction (i.e. flood damage), filtration (soot caused by smoke),
moving of furniture, or stain guarding the carpet.
Oops Steam Cleaning made the decision to charge differently than the other companies. Their prices are consistent while still remaining competitive.
There are companies that are charging less than Oops, but more often than not, they:
- are not using real steam
- are dry cleaning
- have few vans that can actually create steam
- are not insured
- use contract labor. (No background checking or drug testing. You don'st know who or what is going to be in you home basically.)
Oops Steam Cleaning is operating throughout Houston, TX.