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Active And Able to Improve Customer Service in Its New Northbrook Facility

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To accommodate growth and provide better customer service Active And Able, Inc. has moved from the office space it shared with a Buffalo Grove (IL) candy maker into a larger office space in Northbrook, Illinois. A company spokesman reports that the larger office space will allow Active And Able to expand its staff for short term needs such as the coming Christmas rush and will, in the longer term, allow for growth of its permanent staff as well. The added warehouse space will allow Active And Able to stock larger quantities of the items already offered resulting in fewer stock-outs and, therefore, better service. The new space will also allow the company to expand on the more than 300 aids to daily living (http://www.activeandable.com) and assistive devices, also known as aids to daily living, to the growing number of those who contend with minor disabilities. These disabilities include low vision, decreased hearing, arthritis and lack of mobility. Active And Able has gathered products for all these areas into its website and catalog because many of its customers find themselves needing help multiple areas. While most of the company's customer's are senior citizens a significant portion of their customers are members of the "sandwich generation" who are responsible for the care of parents who wish to "age in place" and who are looking for products that can help.

In addition to its hearing, vision, dexterity and mobility aids (

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