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Switching Headache as ISPs Offer Conflicting Advice

http://www.broadbandchoices.co.uk) - which in some cases can result in customers being charged by both their old and new provider.

Ofcom advises customers looking to switch supplier to "contact their gaining provider who should be able to talk consumers through the process in terms of what they need to do to switch".

A spokeswoman for the regulator said: "Communications providers (both losing and gaining) are well placed in terms of providing accurate and reliable information to consumers, and it is worth pointing out that regulation includes requirements relating to the provision of such information."

However, Michael Phillips, product director at http://www.broadbandchoices.co.uk) direct to the end user. This hardware means that customers can expect faster Internet speeds, and Ofcom believes that LLU will bring more competition and innovation to the broadband market.

For more detail click on Broadband Switching (http://www.BroadbandChoices.co.uk

[BroadbandChoices.co.uk is a broadband comparison service in the UK. Unlike other comparison sites, BroadbandChoices.co.uk doesn't just focus on price but total package value. Consumers can now refer to this impartial Website to access the latest broadband advice and deals, to help them make the right choice.

What makes BroadbandChoices.co.uk different:

- Most comprehensive range of consumer guides and advice

- Emphasis on value rather than cost alone

- Variety of ways to rank products according to individual priorities

- Detailed product information

- A community of like minded people where you can read reviews or share your thoughts

- Up-to-date information regarding key industry developments

- Access to bespoke interactive tools (broadband speed test (http://www.broadbandchoices.co.uk/broadband-download-monitor.html))

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