PayDQ (http://www.nfm.com) likes it because it reduces calls to their customer care department, reduces processing workload and brings return visitors to NFM's new ecommerce enabled website, nfm.com. "It's amazing how many people we have pleased just by adding electronic bill pay to our website. Customers today expect this level of service and it's great when we can add services that improve our customers' experience with our brand," says Jeff Douglas, Internet Marketing Manager for Nebraska Furniture Mart.
Nebraska Furniture Mart, a Berkshire Hathaway company headquartered in Omaha, Nebraska, is the largest home furnishing store in North America selling furniture, appliances, flooring,
electronics and computers. In addition to its Omaha retail and distribution campus, NFM has a store in Kansas City, Kansas, with more than one million square feet of retail and warehouse
space, and a contractor sales store in the Des Moines, Iowa.