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Sutherland Global Services Receives Outstanding Employer Award from...

Sutherland Global Services, a leading multi-national Business Process Outsourcing (BPO) provider, has been presented with the Outstanding Employer Award by the Philippine Economic Zone Authority (PEZA). This award recognizes Sutherland for providing employees with a vibrant and rewarding workplace as well as its success in generating new employment opportunities in the Philippines.

Sutherland showcased its superior employee relations programs and technologies that are operational across all of its locations in the Philippines. PEZA officials were especially impressed with the breadth of Sutherland's employee engagement initiatives and the level of technological innovation in its workplace. Sutherland has deployed advanced automated tools from recruitment skill set analysis and web-based applicant tracking system to a unique, integrated HR model featuring analytics, resolution tracking and metrics.

PEZA Director General Atty. Lilia De Lima commented, "Sutherland's complete dedication to its hardworking employees through an exceptional high touch employee relations program is commendable. This award is in recognition of the company's commitment to a proactive and collaborative work environment for all its employees in the Philippines. Sutherland is a driving force in the development and growth of the BPO industry in the Philippines."

Sutherland was also applauded for its partnership with the Technical Education and Skills Authority Learning Skills Institute (TESDA-LSI) of Philippines. Through this partnership, Sutherland is working to create technology and learning centers that will increase the employability of Philippine communities, strengthen its existing training infrastructure and help identify and groom the talent needed to meet the company's ongoing expansion plans.

Sutherland expanded its operations into the Philippines in 2005 as destination geography for its BPO services. Since then the company has grown to employ more than 5,600 associates with delivery centers in Manila, Clark, Davao City and Camarines Sur.

"Sutherland's ongoing growth strategy will continue to generate abundant jobs for the Filipino people in the growing BPO industry," stated Craig Bowens, Sutherland Vice President and Philippines Country Manager. "This award further highlights Sutherland's unwavering commitment to attracting, retaining and nurturing the best talent in the Philippines to support our marquee Fortune 500 clients."

About The Philippine Economic Zone Authority (PEZA):

The Philippine Economic Zone Authority (PEZA) is a government corporation attached to the Department of Trade and Industry that establishes world-class, environment-friendly economic zones (ecozones) all over the country with ready-to-occupy locations responding to the demands of foreign investors such as IT-service providers or export producers. This is a strong manifestation of the Philippine government's support and dedication to the BPO industry. PEZA's mission is to contribute to the acceleration of employment creation and other economic opportunities, particularly in the countryside, and to spur the growth and diversification of exports.

About Sutherland Global Services:

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-Office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 21,000 professionals offering Right Sourced seamlessly blended services from its 22 delivery centers in India, the United States, Philippines, Canada, Eastern Europe and Mexico. For more information, visit www.suth.com.

For more information contact

Sutherland Global Services

Michele Sadwick, Vice President

585-586-5757 x6093

michele_sadwick @ suth.com

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