FileTrail, Inc., the leader in Web-based records management software, today announced implementation for Riverstone, a provider of world-wide run-off management services, specialized
claims handling, reinsurance collection, and other consulting services.
Riverstone was previously using a Windows-based Opus32 system to automate creation, color coding, and tracking of files in four key divisions. Riverstone was limited in the use of their
system by the daunting task of installing at 275 workstations. As a result, use of the system was generally limited to staff in the various file rooms.
The acquisition of new business in Dallas, San Diego and San Francisco created additional issues with the legacy software as well. As a Windows-based application is required use of the
company's already over-burdened wide-area network.
Riverstone now utilizes their FileTrail solution as an enterprise-wide application. Staff in all offices have access to the automation functionality that they need - and response time is
fast as FileTrail can use the public internet.
FileTrail produces color coded labels to match the existing labels. In addition, FTConnect - FileTrail's powerful integration and synchronization tool - provides a reliable, always on,
mechanism for loading and updating key information with upstream system resources.
See http://www.filetrail.com/WS_tech/Integration.asp for more information.
About FileTrail
FileTrail, Inc., is a leading provider of Web-based Enterprise Records and Information Management (ERIM) solutions. Companies trust their records management to FileTrail because of great
product design, innovative tools, and focus on customer service.
FileTrail's family of Web-based software solutions allows companies to efficiently manage and perform records-related business processes. Clients use FileTrail software to implement file
tracking, automate manual tasks, streamline processes, manage inactive records, and apply legal retention policies.
Contact FileTrail at 800 310-0314 or see http://www.filetrail.com for more information.