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BoxTone and SystAG Partner to Deliver Powerful BlackBerry Enterprise...

BoxTone(R), the expert in mobile user management, and SystAG(R) today announced they have partnered to deliver best-in-class BlackBerry smartphone deployment, management and support solutions across Germany and Central Europe. The rapid adoption of BlackBerry smartphones by enterprises across Germany and Central Europe has fueled the demand for a best-in-class management and monitoring solution. This demand led BoxTone to seek the right partner for the region.

"SystAG has that rare combination of technical and sales expertise for both mobile and back-end applications," said Terry Shea, BoxTone's VP of Business Development. "We've already engaged successfully on several opportunities and are anticipating rapid adoption of BoxTone in the region."

Under the partnership, SystAG will market, sell, install and support the award-winning BoxTone for BlackBerry management and monitoring software platform to, and for, enterprise and government accounts in Germany, Austria and Switzerland. This partnering of the two BlackBerry platform experts is designed to ensure that enterprises and governmental agencies can deliver the highest levels of BlackBerry service that their mobile workers demand.

In addition, SystBox -- the SystAG hosted BlackBerry wireless email solution -- will include for the first time access to BoxTone. SystAG's SystBox "Data On The Move" offering includes mobile email boxes as well as BlackBerry synchronization services for both Microsoft Exchange and IBM Lotus Domino mailbox users.

"SystAG was an early and enthusiastic adopter of the Research In Motion BlackBerry platform when it first entered Germany in 2002," said Werner Theis, CEO, SystAG. "Earlier this year we set out to partner with a best-in-class provider of management and monitoring software to complement our broad array of BlackBerry products and IT services. After a careful review of the space we found BoxTone to be the obvious choice, with an established global client base experiencing substantial return on investment (ROI). We are confident that enterprise customers of the SystAG BlackBerry wireless email solution will benefit greatly from this exciting partnership."

Called "one-of-a-kind" by the editors of Windows IT Pro and a "complete platform" by The 451 Group, BoxTone is the only BlackBerry management and monitoring software to measure and correlate every BlackBerry email and application flow for every user from end to end, enabling companies to proactively identify, resolve and prevent BlackBerry service quality issues. BoxTone clients routinely report 80% reductions in both mean-time-to-repair (MTTR) and help desk escalations. Read more about these companies' BlackBerry smartphone deployments and the ROI of BoxTone software (http://www.boxtone.com/Products/announcingV3.aspx).

BlackBerry messaging teams should also make plans to meet BoxTone and SystAG at regional IT events throughout the fall, including:

• DNUG Autumn Conference 2007, November 12-14, Maritim Hotel Bonn, Germany

• RIM BlackBerry Connect With The Experts, November 15, Frankfurt, Germany

• CeBIT, March 4-8, 2008, Hanover, Germany

Representatives from both companies will be on hand to discuss the latest best practices for BlackBerry platform deployment and support; emerging opportunities for BlackBerry applications beyond email; and the future of the mobile workforce. For more details, check out www.mobile.systag.com or www.shop.systbox.com.

About BoxTone

BoxTone -- the only software to measure and correlate every BlackBerry email and application flow for every user and group across all communication links -- is trusted by the world's leading enterprises and government agencies to manage and monitor their BlackBerry platforms. Armed with BoxTone's unprecedented 3-D visibility and role-specific consoles, IT help desk, operations and engineering can collaboratively reduce support costs, accommodate rapid device growth, and guarantee the high quality of service that mobile users demand. Learn more from the expert in mobile user management at

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