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Nationwide Attorney Answering Services Website Launched

Alert Communications, one of a select group of firms in the United States specializing in providing customized answering services to law firms, announced today that it has launched a new website exclusively dedicated to servicing the growing communications needs of the legal profession. The site, Attorney-Answering-Services.com provides attorneys with a portfolio of law firm receptionist (http://www.attorney-answering-services.com/) answering services they can choose from depending on their specific needs, information about the business development advantages available to help law firms grow their businesses as well as the cost savings advantages of off-site virtual receptionist services.

"Alert Communications has a long and rich tradition of providing services to the legal profession dating back to 1965 when we started our attorney answering service (http://www.attorney-answering-services.com/) operations and began answering phone calls and managing appointment scheduling for law firms," said Frances Starr, Alert Communication's Director of Sales and Marketing. "With more than 40 years of experience, we have a deep understanding of the specialized needs of the legal profession. We have focused our technologies, training and organization specifically to meet these unique needs."

Over the past few years the company has seen tremendous growth in this sector. Starr attributes the growth to several factors. Increasing time pressures on attorneys, the ease and 'follow-you-anywhere' convenience offered by virtual receptionist services as well as the cost savings brought on by the company's economies of scale and new technologies have been key to growth, she says. "Attorneys want freedom, flexibility and focus," she added. "They want to focus on the 'highest and best use' of their time. Attorneys that are taking advantage of the services that we offer typically don't want to be distracted by the hassle and time consuming responsibilities of managing extra personnel, hiring and firing, training, making benefits payments and capital investments in equipment and extra office space. That's why we're seeing this growth."

The company's portfolio of services includes 24/7 follow-you-anywhere call routing, special features enabling attorneys to designate selected clients for VIP treatment, appointment scheduling, appointment confirmation, bilingual answering and Spanish translation services. Highly trained staff answers all calls with the company name, personalized greetings and protocol designated by attorney clients. Alert's system allows law firm clients calling in to be routed directly to the right individual, whether it's a specific attorney, case investigator, paralegal, legal secretary (http://www.attorney-answering-services.com/), legal receptionist (http://www.attorney-answering-services.com/) or an affiliated law firm, virtual law office or virtual lawyer.

The website provides a convenient toll-free number and a "Request-a-quote" feature for law firms and attorneys seeking information about customized services and pricing packages tailored to a firm's specific needs.

Attorney Answering Services, a division of Alert Communications, is based in Ventura, California. The company has been honored nationally as a three-time recipient of the ATSI Award of Excellence. The award is presented annually by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call center services including telephone answering and message delivery. In addition to employing state-of-the-art technology, Attorney-Answering-Services.com also provides virtual receptionist (http://www.virtual-receptionist-services.com/index.html), 24/7 live phone answering service and bilingual answering services (http://www.spanish-answering-services.com/) to its clients.

To find out more information, contact Paul Funnell, Law Firm Services Coordinator, at 866-667-6123

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