Computer Support That Travels Everywhere You Do



A computer services and WIFI solutions provider named WiNet Global has taken an interest in the changing technological needs of today's8217;s boaters and turned those needs into a niche business opportunity.

The rapid growth of WIFI within the marina industry is very exciting. Boat owners now have the same computing luxuries they have at home available to them on their boat and as a result, boaters are starting to spend more time onboard, conduct business while aboard their boat and even plan extended excursions based on WIFI enabled marinas.

WiNet Global is hedging its bet that as more and more boaters take advantage of WIFI Internet from distant and remote locations, a computer support void will surely develop. Daniel Barnes, founder and President of WiNet Global, asked 's8220;What happens when a boater who lives in Corpus Christi, TX is docked at a WIFI enabled marina in the Bahamas, gets a virus on his/her laptop and now has so many pop-up ads the laptop can hardly be used's8221;

The answer for most boaters is to put the laptop away and wait until they get home where a computer professional they trust can work on it, have an unfamiliar computer technician on the island work on it or the user makes a long distance call to try and resolve the problem by being coached over the phone.

That is up until now. As rapidly as the marina WIFI industry is growing, so is the Remote Computer Support industry. Few, if any, have taken a specific interest in the boating industry like WiNet Global has.

's8220;Remote computer support is nothing new's8221;, Mr. Barnes claimed. 's8220;This technology has been used within the corporate world for years. In fact, it has been perfected for the most part within that environment and has proven to be an extremely safe, secure and efficient means of delivering a high level of computer support to remote, traveling and telecommuting employees. Now that high-speed or broadband Internet has replaced dial-up, remote computer support is finally being introduced to residential and small business computer users.'s8221;

Mr. Barnes continued, 's8220;Remote computer support is simply a means for you to share your computer screen with one of our technicians. Provided you have a working Internet connection, our technicians can see your computer screen just as you see it and use your computer's8217;s mouse and keyboard functionality to remove viruses/spyware, eliminate pop-up advertisements, install and uninstall applications, update your operating system, provide personalized computer lessons and perform virtually any general computer service an onsite technician can do, remotely. It is like watching your computer fix itself.'s8221;

I know what you are thinking. Does that mean someone can connect to my computer and access my files anytime they want, without my permission NO. After completing a demonstration of the service I could now see that it is absolutely impossible for WiNet Global to arbitrarily connect to any computer without its owner logging into their website first, clicking on a technician's8217;s name and, from a permission window that appears asking if you want to share your computer screen, click on the button next to 's8220;Yes, Grant Full Control's8221;.

I was amazed to see my mouse moving around the screen and folders opening and closing without any interaction on my part. I quickly began to appreciate the convenience of this technology and identify the security benefits behind it. The best part of it was that I could watch everything the technician was doing and I never once felt like I was imposing by looking over someone's8217;s shoulder. I was actually learning about my computer as the technician and I held a conversation during the entire support session.

The WiNet Global website takes the concept of convenience one step further. By going to http://marine.winetglobal.com you can create a free personal user account. This account allows you to log into the site at any time in the future and request computer support right online, a technician is alerted of the new support request and contacts you according to the information you provide in your user account profile. One note, credit card information is never stored on any of their servers. You will be required to read your credit card information to them over the phone after each support session. Of course, if you do not have access to the Internet you will have to call their toll free number for assistance.

As mentioned previously, there are an increasing number of remote computer support companies so do your research. Most importantly, take a demo before you leap into anything. Make sure the process of initiating and terminating a support session doesn's8217;t leave any questions unanswered. It is important that you feel comfortable and secure with someone accessing and resolving your problems remotely.

Remote computer support is changing the way we know it today and boaters are now a significant benefactor of this technological innovation.

For more information on WiNet Global you can visit their website at http://marine.winetglobal.com or call 877-862-5802.

About WiNet Global:

WiNet Global is a nationwide IT services and solutions provider to the residential and small business markets with niche interests in Remote Computer Support, Marina and RV WIFI solutions and commercial grade managed hotspots.





Computer Support That Travels Everywhere You Do