Our reputation as the toy store for hockey players was built over the last 31 years on our ability to deliver the best customer service, lowest price and largest product selection. We need to be able to deliver on this brand promise regardless of how our customers come to us, through web, phone or retail store, said Mike Sander Vice President of Operations for Perani'ss Hockey World. We wanted everyone to have complete visibility across all sales channels in order to better satisfy our customer'ss needs. We chose CORESense because they could give us a single database and system for managing all our customer transactions no matter how they came to us, through one of our websites, retail stores or by phone.
CORESense will supply Hockey World with retail point of sale (POS) software (www.coresense.com/products/retail_software.html), multiple ecommerce websites, call center software and a web-based, centrally managed back office solution including purchasing, vendor and inventory management, order processing and fulfillment and warehouse management. Once implemented, Hockey World will be able to centrally manage all inventories through a single view; to seamlessly sell and service customers across multiple channels; and to centrally and efficiently manage back office operations.
As an independent hockey retailer, Hockey World will compete and win in the competitive sporting goods retailer (http://coresense.com/products/retail_software_for_sports.html) market based on its ability to effectively market and sell unique hockey equipment, provide superior service and efficiently manage operations and control inventory. With CORESense, it gets a single solution to manage the core and retail processes and data needed to achieve its ambitions in an on-demand model that fits their business and their budget, said Jason Jacobs, CEO of CORESense.
We have been very pleased with our decision to go with CORESense, said Bob Perani, Owner of Perani'ss Hockey World. The CORESense implementation team has listened to our business needs, offered knowledgeable advice and is implementing a an integrated ecommerce and retail management solution that will enable us to more successfully compete and win the retail dollars of our increasingly value conscious and demanding consumers.
Further Information Visit http://www.coresense.com or call CORESense at (866) 229-2804.
About CORESense
CORESense, Inc. is a leading provider of on-demand, retail software solutions that enable small to mid-sized retailers to compete and win against big box retailers. Successful retailers across multiple specialty retail markets including wine, footwear and accessories, sporting goods, fashion and apparel, books, electronics and others are leveraging CORESense'ss products to streamline operations, connect with customers and grow sales across ecommerce and retail store channels. The CORESense solution wraps point of sale, store operations, multi-channel ecommerce, merchandising, order management, and customer relationship management software around a centralized product, customer and inventory database providing retailers with a real-time view of their customers and their business. CORESense has offices nationally and is headquartered in historic Saratoga Springs, N.Y. For additional information about CORESense or to download an ecommerce solution brochure visit us a www.CORESense.com or call (866) 229-2804.
The Largest Independent Hockey Retailer in the World Chooses CORESense Sporting Goods Retail Management Software Solution