If you call the Horse Saddle Shop, that brisk, cordial voice that answers will most likely be Dale Klingerman. Dale is owner of the Horse Saddle Shop in Bremen, Indiana and co-owner of HorseSaddleShop.com (http://www.horsesaddleshop.com/billy-cook-saddles.html), Circle Y (http://www.horsesaddleshop.com/tucker-saddles.html), Fabtron (http://www.horsesaddleshop.com/big-horn-saddles.html), and Dakota (http://www.horsesaddleshop.com/easy-saddle-recommendation.html) to help find a proper saddle fit, but that's not all the shop has to offer. "I have a photographic mind," said Dale. "Always have. When someone tells me their horse is such and such tall and so wide, I can picture the horse in my mind and know what size the horse is going to take." And for the record, he's usually right.
The Horse Saddle Shop is proud of the way it's not only a family-owned business, but also the way they take care of their customers. Dale explains, "I would rather not sell a saddle at
all than to sell something to someone they couldn't use or didn't want. I'm not a high-pressure salesman. When I sell something I want the people to want it and to know I've done my best
for them." Though the shop sells the many big-name saddles like Billy Cook and Dakota, Dale claims he has no favorites to recommend; he knows his products intimately after decades of
experience, and is willing to be honest and let people know what he thinks. "People call me and depend on me so I've got to be loyal to them," he stated. "I've got to be honest and
sometimes tell them what they don't want to hear. But they asked and so I've got to tell them. That's why we sell saddles. We take care of our customers."
The most memorable sale for Dale was when the government purchased ten Billy Cook saddles to ship to Afghanistan. Dale said, "We get emails from the troops that are using the saddles
about how much they like them and how the saddle has pretty much saved their lives." Dale's only regret about the business is that he hasn't had the privilege of meeting many of the
people that he has become such good friends with over the telephone.
At the end of the day, with all his success, Dale looks over the journey of his life and gives the glory of his business to God. He knows that each sale is a gracious blessing from the
Lord. "I'll be 80 my next birthday, and I just enjoy talking to people," he said. On November 28th, feel free to call and wish him a happy one.
To view the Horse Saddle Shop's extensive inventory of western saddles and tack, visit http://www.horsesaddleshop.com