WebQA today announced it has teamed with Chicago-based Daystar Computer Systems to become the upgrade path for ConTrack, Daystar'ss nationwide citizen request and fulfillment tracking service currently servicing cities like Milwaukee, Gainesville, Oakland and others.
Within the next three months, WebQA will upgrade local governments from the hosted Daystar ConTrack platform to its hosted GovQA portfolio of services from the WebQA Action Center Series
product line. In addition, WebQA will work to integrate its modules into Daystar'ss industry leading Legistar and InSite platforms that today provide legislative support modules to
governments throughout the country.
We are excited about the opportunity to keep our ConTrack customers fully supported during this migration while offering them the additional WebQA Action Center functionality in automated
service, knowledgebase, communication, collaboration and payment management, said Ron Cichon, Daystar'ss president.
For WebQA, the Daystar teaming arrangement for ConTrack customers represents the opportunity to provide its suite of offerings to a broader audience and introduce ConTrack customers to
WebQA'ss recently announced code enforcement and work order capabilities within its GovQA Action Center product suite.
In addition, the collaboration with Daystar begins a relationship that we think can expand into broader government offering through our two companies, said John Dilenschneider, WebQA CEO.
Effective immediately, WebQA will support the conversion of all ConTrack customers to GovQA and have responsibility for migration and implementation of additional WebQA products and
services.
About WebQA
WebQA is a leading provider of Customer Relationship Management (CRM) platforms and serves over 63 million people worldwide. The WebQA Action Center Series is an affordable and
comprehensive set of multilingual inbound and outbound service, information, communication, collaboration and payment tool centers for use over the phone, web or live-desk to service both
customers and employees. GovQA, is the number one provider of CRM and 311 systems to governments; BizQA serves global 1000 organizations worldwide including some of the world'ss largest
financial institutions; and, EdQA, manages student issues and concerns for the top universities in North America.
About Daystar
Daystar Computer Systems, Inc. has provided legislative and open government solutions to towns, cities, counties and other governmental bodies since 1983. As the most experienced software
company in legislative workflow and records management, Daystar helps bring the newest and smartest practices available to municipalities across the country.
For more information please visit http://www.webqa.net or contact Cara Snyder at 630.985.1300 x221.
WebQA, GovQA and ConTrack are trademarks of WebQA, Inc. and Daystar Computer Systems, Inc. in the United States, other countries, or both.