Research and Markets (http://www.researchandmarkets.com/reports/c25031) has announced the addition of Multicultural Marketing Trends in Retail Industry to their offering
As Americans become more attuned to their heritage and less likely to speak only English, shopping malls have become more inclusive of Hispanic Americans, African Americans, Asian
Americans and increasingly Central and Eastern European Americans, (CEEA).
The change, this report finds, lies with customer service which is shifting into bilingual mode; with merchandizing, which includes products that appeal to consumers with a radically
different sense of style from typical Caucasian Americans; with marketing, which now shifts between ethnic groups in its message, between languages and between ethnic and mainstream
media. The change also injects new concepts - like Quinceaneras - into American mainstream, with large stores catering to a universe of cultural habits, religious holidays and rites of
passage that stretch way beyond Thanksgiving.
The main purpose of this report is to examine Multicultural Marketing Trends in the Retail Industry. Specifically, it looks at how companies are communicating their message to diverse
consumers included in the following ethnic demographics: Central and Eastern European Americans, Hispanic Americans, African Americans, and Asian Americans. The growth of these
multicultural populations (and their subsequent increase in buying power) in the United States is creating opportunities for Retailers to attract new customers and increase their market
share in the industry. In order to take advantage of this opportunity, Retailers must realign their marketing goals to be inclusive of the ever-changing face of America.
This report will identify the major considerations that must be made when communicating a message to a multicultural audience. This will address topics including cultural sensitivity,
media vehicles, and targeted objectives. In order for retail companies to reach multicultural communities, they must understand the unique differences between specific cultures, and how
to incorporate these differences into their primary communications. Additionally, this report will delve beyond marketing messages and look to how retail companies are incorporating
multicultural communities into their overall goals. Retailers must consider other trends including geographic location of stores, stocking products that appeal to their multicultural
consumers, and creating an environment that is welcoming to multicultural consumers.
Finally, the report examines specific retail companies. These snapshots will provide a history of the companies' multicultural marketing efforts and their past effectiveness. The report
will look at the perception of these companies held in multicultural communities. The company snapshot will end with a view of each companies future plans for courting multicultural
consumers. Companies profiled are Sears, Target, Lowe's, Circuit City, Wal-Mart, Federated Department Stores and IKEA.
For more information visit http://www.researchandmarkets.com/reports/c25031
Laura Wood
Senior Manager
Research and Markets
Fax: +353 1 4100 980