Parature CEO and President Delivers General Session Welcome Address at ParaFest ˜08 in Las Vegas Nevada



Parature, the global leader in on-demand customer service software (http://www.parature.com/customersupport.aspx), announced today that Parature CEO and President, Duke Chung (http://www.parature.com/team_DukeChung.aspx) delivered the conference opening welcome address during general session of ParaFest '08, the company's fourth and largest annual users' conference. ParaFest '08 began April 2nd and will continue through April 4, 2008 at the Green Valley Ranch Resort, Spa & Casino (http://www.greenvalleyranchresort.com/) in Las Vegas, NV. This innovative conference is uniting Parature users from across the world to gain valuable knowledge from industry experts and thought leaders, while networking with colleagues and peers.

Mr. Chung's dynamic and energetic welcome address delivered an overview of Parature milestones, future strategy and what to expect from ParaFest '08 (http://www.parafest.com/). He spoke of the opportunities to gain insight into service and support professional best practices & industry trends, how customers can leverage their investment in Parature products to streamline operations and improve business performance, and Parature's vision for the year ahead.

Mr. Chung stated "Parature is committed to the success of our customers and we are dedicated to providing the smartest, most efficient way for you to serve, support, retain, engage with and maximize the value of every one of your customers. We will continue to set the standard for service and support teams worldwide by listening to our customers and bringing the most innovative products to market."

ParaFest '08 (http://www.parafest.com/) is featuring an exciting mix of case studies, best practices workshops, and hands-on training sessions led by Parature customers and other industry experts. Attendees have the unique opportunity to exchange ideas and network with their peers as well as with Parature executives and staff. Attendees are also taking advantage of the Parature Solutions Center where they are meeting with Parature experts to experience new products and learn best practice tips and techniques for using Parature software.

Parature, Inc.

Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 8 million end users worldwide. For more information, visit www.parature.com.





Parature CEO and President Delivers General Session Welcome Address at ParaFest ˜08 in Las Vegas Nevada