Premier Inc Chooses IdeaScope to Align Healthcare Client Needs with Product Development Initiatives

Orasi Software today announced that Premier, Inc. has selected IdeaScope(tm) to capture customer needs, prioritize client concepts and analyze enhancement requests for its healthcare performance measurement, reporting and improvement solutions. Initially, IdeaScope will be embedded within the user interface and rolled out to users of Premier's Clinical Advisor(tm) and Operations Advisor(tm) products, strengthening the 2-way communication of performance improvement efforts between Premier's Healthcare Informatics group and its client community.

According to George Hechtel, senior director of product management for Premier, "Client feedback has come from multiple sources, creating challenges in consolidating client concepts, as well as exposing these concepts to a larger audience. Embedding IdeaScope within our software products will enable us to streamline communication, capture requests in context to the user's experience and provide a continuous feedback loop with our clients. This meaningful communication will create alignment between our clients' needs and our product development initiatives."

With IdeaScope in place, Premier will be able to capture and consolidate client feedback on everything from user experience to larger concepts such as identifying innovative features that significantly enhance client value. On an ongoing basis through IdeaScope's web-based interface, Premier's clients will be able to track the real-time status of their enhancement requests as well as rate the relative importance of these requests.

Hechtel added, "IdeaScope facilitates the prioritization of product development opportunities, and it directs our efforts towards what is widely valued by our client community."

About Orasi Software, Inc.
Orasi provides online customer needs management (CNM) software and services for the capture, prioritization and central management of customer needs throughout the product development and management process. With Orasi's web-based CNM system, IdeaScope, companies give their customers and stakeholders a voice in the product planning process, resulting in greater adoption rates, market acceptance and customer loyalty. IdeaScope is a hosted service, enabling maximum customer and stakeholder participation. To request specific details about Orasi Software, email e-mail protected from spam bots, call 678-819-5300 or visit www.orasi.com.

About Premier Healthcare Informatics
Premier Healthcare Informatics offers performance measurement, benchmarking, and reporting products and related advisory services and methodologies to support health systems' and hospitals' quality improvement efforts. Among its products and services, Premier Healthcare Informatics offers the Advisor Suite(tm) of clinical and operational performance measurement and reporting solutions; best practice methodologies to directly implement quality improvement programs; project-specific guidance; and on-site expertise to support improvement of clinical outcomes and efficiency of care. Areas of expertise include JCAHO and CMS performance measurement, clinical and operational benchmarking, labor management programs, balanced scorecards, patient satisfaction, evidence-based research, and patient safety. Premier Healthcare Informatics is part of Premier, Inc., a strategic healthcare alliance that provides an array of performance solutions to hospitals and other providers. For more information about Premier Healthcare Informatics, visit www.premierinc.com/informatics or call 800.805.4608.




Premier Inc Chooses IdeaScope to Align Healthcare Client Needs with Product Development Initiatives



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