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Prodapt to Expand Its Presence in the US Plans to Increase Its Employee...

January 22, 2005 -- Prodapt Solutions, part of the Rs. 550 Crore Jhaver Group of companies, today announced plans to add two new offices in the US in addition to its existing office in California, US. The new offices would come up in Chicago & the New York area. Prodapt also plans to increase its employee base to 600, in the next 12 months. The proposed centres will reinforce Prodapt's philosophy of working closely with its clients across the globe and creating centres of excellence around the world for the development of software solutions. The new offices would further help Prodapt exhibit their expertise and experience in deploying J2EE based solutions, which has been demonstrated with their clients worldwide.



According to Mr. Vedant Jhaver, President, Prodapt Solutions, "The decision to expand operations in the US, highlights the strategic importance of this country and the considerable increase in business opportunities. We shall continue to invest in building competencies and strengthening customer relationships to achieve our objective of delivering quality solutions to customers' business problems."



Prodapt has also set up a dedicated offshore development centre on a BOT model in Bangalore for Concerto Software (NASDAQ: CRTO), a leader in Contact Center Solutions based in US. The development centre spread across an area of app. 20,000 sq. feet currently employs 120 people across development, support and sales. The team is involved in a variety of engineering activities, including the development of Concerto's future products and support & maintenance to existing product lines. Concerto had earlier announced plans to invest US $5M for its offshore software development and support activities in India.



Concerto chose Prodapt to deliver on a strategic project to internationalise its software products being used by global call centres. Based on a very successful project delivery, Concerto chose Prodapt to setup its offshore dedicated development centre on a BOT model.



Sharing his views on the partnership, Mr. Alex Tellez, Executive Vice President, Engineering, Concerto Software said in a pre recorded statement, "Prodapt has performed very well and our BOT model has definitely been a success. Throughout, Prodapt has remained extremely focussed and committed and has hit every significant milestone in the Concerto Software BOT project and prior projects on time and within or under budget"



Some of the prestigious clients of Prodapt include Concerto, Sun Microsystems, Microsoft, Motorola, Affiliated Computer Services (ACS - Fortune 500 company), Vodafone ME, VSNL, Samsung, KLA Tencor etc.



About Prodapt

Prodapt Solutions Pvt. Ltd. an ISO 9001: 2000 certified company, is a part of the Rs.550 crore Jhaver Group of Companies and is focused on specialized software outsourcing deals. Formed in 2000, Prodapt is the only worldwide partner for Sun Microsystems for both OEM and providing support for Sun eCommerce Products. Prodapt is also a Microsoft Certified Partner and winner of MS Office 2003 Systems solutions builder program. Prodapt provides solutions and services on Product Engineering and co-development, Re-engineering and migrations services, Support & Maintenance Services, Product/Application - Internationalisation and Localisation and also on Spend Management Solutions. Prodapt specialises on industry verticals like Software Products (ISVs), Telecom and Hitech industries Some of Prodapt's other clients include Motorola, ACS, Vodafone, Expresso Paper Netherlands, Pioneer, Samsung, VSNL, KLA Tencor and Sun Microsystems. Concerto is Prodapt's first BOT arrangement, and Prodapt is in the process of discussing with several other companies around similar models.



About Concerto

Concerto Software (NASDAQ: CRTO) is a leader in contact centre solutions and help companies better manage customer interactions via voice, email, the Web and fax. With multiple strengths - including financial stability, talented people, innovative technology, more than 20 years of industry expertise, and a singular focus on the contact centre, Concerto Software is a trusted partner to more than 1,200 companies across the globe.



About BOT Model

The Build-Operate-Transfer (BOT) model of offshore development facility provides a fully operational, hassle free set up in which the service provider sets up the centre, operates it for a set period and then transfers it over to the client. This is useful if the client does not have an existing development facility and needs to set up a footprint quickly. For the client it is low risk and an inexpensive model to setup its dedicated facility in India. The BOT partnership also helps in an effective operating model for streamlining while operational functions such as HR and Hiring, Software Quality Processes, facility management, Multi cultural issues etc. are taken care of by the BOT provider. Prodapt has built expertise in building offshore dedicated software centers for software product and application development on a BOT model. This gives Prodapt its unique positioning to offer BOT services for clients looking to setup software centers in India. The market drivers for BOT model include Low risk, Low cost model to set offshore software R&D and support centers. The Market size of the BOT models in the software services industry in India is currently expected to be around Rs. 2000 Crores.



For Further Information, please contact

Gibin Varghese / Sherene Joseph

Good Relations (India) Ltd.

Chennai.

044 - 23740603 / 04

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