IPTV Applications are Battleground for Customer Loyalty



Mind Commerce LLC, 100 Hill Rock LLC and KCM Media Group LLC announced today the release of IPTV Applications - Enhanced Television Applications as a Battleground for Customer Loyalty. While acknowledging the disruptive potential of IP technology in the Service Provider domain, this report also provides a practical roadmap establishing the types of IPTV Applications that can enhance customer loyalty among high value triple play customers. This report provides a categorization of Application types and their potential for IPTV providers and their competitors.

Authors Ken Kalinoski and Kim Johnson are consultants with extensive experience managing technology and video service deployments in real world situations. This combined experience provides a clear perspective regarding the role that the technology can play in supporting customer satisfaction objectives of Service Providers and technology providers.

More information about the report is available from Mind Commerce at:

http://www.MindCommerce.com/Publications/IPTV_Applications.php

Contact Mind Commerce at: 1 877 MIND COM [877 646 3266

About Mind Commerce:

The Mind Commerce mission is to provide customized research, consulting, training, and writing services for the telecommunications and IT industry within our areas of expertise. Mind Commerce clients include manufacturers, developers, service providers, industry organizations, and government. Mind Commerce partners include various leading firms in the telecommunications industry. Mind Commerce differentiates itself from its competition by meeting the unique needs of its clients through customized product development and service delivery.

About 100 Hill Rock:

100 Hill Rock is an Executive Management Company focused on Strategic Business Development (M&A), Technology Development, and Technology Transfer. Strategic Business Development takes the form of Corporate Mergers and Acquisitions (M&A) which allow and facilitate the expansion of commerce. Technology Development takes shape in the marketplace from 25 years experience, expertise, and contacts in the audio and video business environment and by providing leadership in the area of MP3, IPTV, Media Serving, Video Conferencing, and Digital CDN's. Last, but equally important, is our IP Portfolio Management and Technology Transfer practice which services outbound licensing and defensive business positioning. Our licensing efforts have helped clients monetize over $100M in licensing revenues to date.

About KCM Media Group LLC:

KCM Media Group LLC is an Austin based consultancy led by Kim Johnson with extensive experience planning and deploying new media products and services. KCM's engagement model provides flexibility to address rapid changes in technology, markets, and the successful development of the client's internal resources. For additional information see www.kcmmediagroup.com





IPTV Applications are Battleground for Customer Loyalty