Award Winning 118 Directory Enquiries Directory Enquiries Call Centre Manager of the Year 2005 is Announced
The Call Centre Manager of the year can demonstrate their commitment to service quality, people development and organizational success. This year's award was sponsored by Spectrum EHCS, an executive search firm working exclusively in the telecommunications sector. The award was presented by Daniel Osmar of Spectrum.
"Through their dedication of time and energy to supporting people the Call Centre Manager of the Year will themselves deliver excellence in customer satisfaction. Whilst managing an effective and commercially efficient operation" commented Daniel.
The very deserving nominations for Call centre Manager of the Year are:
Ellen Peterson Sitel
Fran Hudd Conduit
Mark Eade Yellow Pages 118 24 7
The awards judging panel is made up of experts in the market place and included representatives from The Pierz Group, Thomson Directories, Performance House, Lindley Consulting, Scansoft, Performix Technologies, Telecommunications Users Association, Volt Delta and 118tracker.com.
This manager's remarkable performance means he not only over achieves his goals and maintains high customer satisfaction he is innovative in his approach. This person is a shining example of a manager that connects with their agents, and through that connection gains the knowledge to improve his business.
The winner of 2005 Directory Enquires Call Centre Manager of the Year was also
Winner of Welsh Call Centre Manager of the Year in 2004.
The winner is Fran Hudd of Conduit.
Award Winning 118 Directory Enquiries Directory Enquiries Call Centre Manager of the Year 2005 is Announced
2547 readers online...
- Syndication Directory
- Telecom
- Emerson Network Power Wi
- Planet PhoneCards Launch
- MOTO Q Global with Windo
- Damian Evans Joins Ontel
- TPG Seismically Shifts t
- Angel.com Wins 2008 Spee
- 2008 International Infor
- Announcing The NFC Repor
- Accucom Changes Its Name
- Telapprise„ Launches New
- Donald Stuart To Join T3
- Google Wins Gold in the
- PSS Partners with Genesy
- Top Global Manages Globa
- Nobels Sweepstakes or Ho
- FAXSER Launches New Elec
- Juniper Research Forecas
- Dont Let Summer Slip By
- NumberGarage.com is live
- TouchStar and IPConverge
- SMBs Cut Unified Communi
- Chime Software LLC Annou
- PBXCompare.com Expands t
- More than 2bn Mobile Use
- FlightOps1.com Expands P
- Award Winning Directory
- Award Winning Directory
- Norson Telecom Consultin
- Total Call International
- Digiweb Revolutionises T
- GSA Confirms Commercial
- GSA Urges Indonesia Auth
- Telesmart Communications
- PhoneCardManiacom Offici
- Hutch Installs Recharge
- GSA Confirms Continuing
- TelePlus Announces Q2 Re
- Reading Comics on your C
- Homeland Securitys Alert
- mobispinecom Now Offers
- Public WiFi in Asia migr
- Public WiFi in Asia migr
- KFR Services Commerates
- TelePlus Board Expands A
- MobileSphere and Noble T
- The Ever Lasting Voice C
- VOIP A Familiar Term Do
- TelePlus Reports 105 Per
- INFONXX Innovates Speech
- GSA Survey Confirms 33 G