TouchStar, the world's premier predictive dialer (http://www.touchstar.com/Predictive-Dialer.htm) and a rapidly growing call center software developer, has partnered with IP-Converge to implement TouchStar (http://www.touchstar.com/)call center technology in Asia.
IP-Converge has been certified as a TouchStar Gold Partner to sell, implement, customize, train, and support the TouchStar 2008 Call Center System and Predictive Dialer in Asia.
Rene Huergas, President of IPC, said "TouchStar is a logical partner for IPC because TouchStar has been a very important contact center technology provider in the Philippines over the
last seven years. TouchStar contributed technology and expertise to help many Philippine call centers grow. I know that TouchStar's core value of customer service made a difference for
many businesses."
Steve Bederman, TouchStar's Chief Executive Officer, is enthusiastic about the partnership with IPC. "IP-Converge is the information technology and telecommunications leader in the
Philippines. TouchStar chose to partner with IPC only after we completed a thorough review of their customer service levels, training programs, and technology expertise. IPC is one of the
most impressive value-added IT services companies that we have worked with in the world."
TouchStar's new TouchStar 2008 Enterprise Contact Center system includes the world's leading predictive dialer and a highly scalable and redundant system architecture. On site and hosted
deployment options are available. For more information, visit: http://www.touchstar.com/TouchStar.htm
About TouchStar
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from
its headquarters in Denver, Colorado, and eight global offices. TouchStar's call center technology products include: call center software (http://www.touchstar.com/Call-Center-Software.htm), VoIP and PSTN telecommunications hardware, predictive dialers, automated voice
messaging, scripting, recording, compliance management, automated data exchange, and its new "Best Time to Call" application. For more information, please call +1.303.338.0678, email
pr@touchstar.com or visit www.touchstar.com.
About IP-Converge
IP-Converge Data Center, Inc. is an information technology and telecommunications (IT&T) company, providing local and international clientele with fully integrated, managed
value-added IT services at global service-quality standards. It offers IT Outsourcing and System Integration packages to clients requiring customized IT&T solutions and its business
is based upon the foundation of quality delivery, high customer satisfaction and cost-saving benefits. For more information, visit www.ip-converge.com.
Contact:
Brian Smits
Global Director of Marketing
TouchStar
303.338.0200 x204