May 13, 2005 -- Air Pacific has joined over thirty other airlines that use the Airlogica Flash robotic product by deploying a Flash Ticketing Time Limit system. Over the coming months Air
Pacific plans to extend the use of Flash to handle applications such as Duplicate checks, Fictitious names, Groups chasing, and Cancellation of waitlists
The Flash applications will automate tasks presently handled manually. This will enable Air Pacific to reallocate skilled manpower from repetitive tasks to more challenging assignments
with greater bottom line benefit.
The number of unticketed PNRs that result in no-shows will be reduced, thus enabling an increase in revenue by making valuable inventory available for sale.
"The benefits have been immediate for FJ in terms of 'cost savings', 'incremental revenue' and 'productivity improvements'. Specifically, the automation of unticketed pnr checks have
enabled 5 things:
1. Reduced costs in terms of GDS segment fees
2. Increased revenue by making valuable inventory available for sale.
3. Reduced volatility in no-shows enabling more accurate forecasting for overbooking. This has the added benefits of:
a. Less meal wastage
b. Less offloads (DBC)
c. Less spoilage
4. Elimination of the 'human error' factor in daily repetitive tasks
5. More time for analytical work.
We look forward to further benefits as the other Flash applications are deployed" said Gary Felton, Manager Revenue Management, of Air Pacific.
"We are delighted to be working with Air Pacific ," said Tom Flynn. General Manager Airlogica Asia-Pacific. "Our teams have worked very effectively together and the implementation of the
Ticketing Time limit system has gone very smoothly. Air Pacific is our first customer for our new ASP services-based business model, which addresses the needs of airlines who carry less
than one million annual passengers. We look forward to working with more of these airlines to enable them to enjoy higher levels of automation".
Air Pacific is Fiji's international airline.